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Requesting an export
Bryan Schoenmaker avatar
Written by Bryan Schoenmaker
Updated over a week ago

In Plug&Pay, it is possible to request an export of your orders. In this manual, I will explain where you can request an export and which options are available.

Requesting export

You can request the export via Orders > Export, as shown in the screenshot below:

The available formats for the export are: PDF, .xlsx and .csv. For this, you can choose per-order or per-order line. The difference?

  • Per order: 1 line is 1 order;

  • Per order line: 1 line is 1 product - an order bump would be a single line;

Filter overview

In the filter overview, you have options to filter orders. All these filters are included in the export you request. Do you have more than 750 orders? If so, you can filter by 'Period' to get below the limit and request the export in PDF.

Currently, you can filter by: keyword, status, period, type, product group, product, country, label, checkout, discount, affiliate and VAT. Are you looking for a filter that is not listed here? You can submit a suggestion on our wishlist.

What is included in the export?

  • Order number

  • Products

  • Number

  • Total price

  • Shipping costs ex. VAT

  • VAT

  • Total

  • Invoice date

  • Payment date

  • Name

  • Address

  • Postal code

  • City

  • Company name

  • VAT ID

  • Country

  • Email address

  • Telephone

  • Mollie customer ID

  • SKU

  • Ledger account

  • ID

  • Subscription

  • Status

  • Order bump

  • Free product

  • Labels

  • Comments

  • Name

  • Surname

  • Street

  • House number

  • Suffix

  • Comment customer

  • Mollie transaction ID

  • VAT high

  • VAT low

  • Custom field 1

  • Custom field 2

  • Affiliate

  • Payment method

  • Original order

Where will the export be sent?

The export will be sent to the email address used for logging into your Plug&Pay account. By clicking on the download button, the requested file will be opened on your computer :-). Moreover, you can find the export in the admin centre, as explained below.

Where can I find requested exports?

If you click on your name at the top right, 'Exports' will appear in the drop-down menu. Here you can find the most recent exports you have requested.

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