In this short manual, I explain where change your Plug&Pay login credentials, and how you can set up two-factor authentication (2FA).
Login credentials
To change your login credentials, you click on your name in the top right-hand corner and then My account.
In this overview, you can change your login credentials:
Email address: The email address you use to login on https://admin.plugandpay.com/
❗You cannot use an email address that is already in use with a Plug&Pay account.
Name: Your username shown in the top right-hand corner.
Set new password: In order to change your password, you must enter your current password. The new password must be at least 8 characters long.
Your Plug&Pay environment contains extremely sensitive information about you and all your customers. Keep this in mind when setting a password!
💡 A few tips when setting your (new) password:
- Choose a password that you do not use anywhere else online.
- Make sure the password is easy for you to remember and difficult for others to guess.
- Never share your password with anyone else.
- Preferably use a password manager, such as 1password.
Changing your login credentials affects all accounts. For example, if you are added to another Plug&Pay environment as Finance or as Admin, the login credentials for this account is also changed.
Two-step verification (2FA)
When using 2FA, you can only log in on new devices if you give them explicit access via a unique code that you receive on your phone.
You setup 2FA in the same overview where you change your login credentials.
When logging in, you must enter a verification code after entering your email address and password.
This code is sent to you via text- or voice message. If you use an authenticator app, such as Google Authenticator, you retrieve the code there.
💡Adding an extra step to the verification process increases the security of your account and makes it more difficult for hackers to access the data stored in your Plug&Pay account.
Can I add a second user to my Plug&Pay account?
Within Plug&Pay, you have the option to add multiple users to your own Plug&Pay environment. A perfect solution for giving a Virtual Assistant limited access.
In the manual below, you can read all about adding users: