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Selling a product using instalment payments
Selling a product using instalment payments

Working with instalment payments

Jelle Graafstal avatar
Written by Jelle Graafstal
Updated over a week ago

With Plug&Pay you can pay for your product in instalments. This lowers the threshold for purchasing a (more expensive) product.

Selling a product using instalment payments is part of Plug&Pay Premium or -Ultimate. Do you use Plug&Pay Lite? Upgrade to Premium or Ultimate to use this feature.


How do instalment payments work?

At your checkouts, customers choose whether to purchase the product as a one-off payment, or via monthly instalments:

If a customer chooses to pay in instalments, the customer pays the first instalment via the checkout. The following instalments will be collected automatically!

An instalment is always monthly. For example, a customers chooses pay in 5 instalments, the first instalment is paid immediately and four more instalments are automatically collected. This is what this looks like on your checkouts:

The maximum number of instalments is 12: someone pays the first instalment in the checkout and an instalment is debited for 11 more months.


Which payment methods are used to pay?

The payment methods that allow direct debit are the payment methods that can be used in a checkout for an instalment payment. An example of this is credit card.

If you activate SEPA direct debit within Mollie or Stripe, customers can also pay with iDEAL and Bancontact in the checkout. The account number (IBAN) that people use to pay with iDEAL or Bancontact is saved with the instalment payment. The next time the instalment payment is due, the amount will be debited from this account by means of SEPA direct debit.

❗Without having activated SEPA direct debit, people cannot pay with iDEAL or Bancontact in a checkout with instalments.


Creating a product with instalment payment

You can create a new product in Plug&Pay via Products in the left-hand menu. Read this article if you need help creating a product.

When you create a new product, go to Prices and choose Installment payment under Billing cycle:

After selecting instalment payment you can select the One-time payment, and select two options for instalment payments.

You can enter how many instalments you want (minimum 2, maximum 12). Make sure to enter a price per instalment.

In the screenshot below, a customer can decide between a one-time payment of €1000,-, 5 instalments for €200,-, or 10 instalments for €100,-

Using the Price Triggers option at your checkout, you can enable a banner to encourage a specific choice:

The selected instalment payment will look like this on your checkout:


View current instalments

If a customer choose for an instalment payment, you will find their order via Sales > Instalments:

If you click on an instalment payment, you will see all the details associated with this instalment payment, such as the customer details and the payment method. You can also see when the next payment is due and how many remaining payments this customer still has to make.

You can also adjust the Next payment date. Do you want to stop an instalment payment from a customer? You can set the Remaining payments to 0. If you want to change the price of the instalment, click on Price.

This way, the collection of future instalments is fully automated - and you don't have to do anything extra!

At the bottom of the order there is an overview of the Invoices and Schedules invoices:

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